Privacy policy
Last Updated: August 15, 2026
This Privacy Policy explains how LacedUpChi (“LacedUpChi,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or make a purchase from LacedUpChi.com (the “Site”), contact us, create an account, or otherwise interact with our services.
By using our Site or services, you acknowledge the practices described in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or services.
When we make changes, we will update the Last Updated date shown at the top of this policy.
2. Information We Collect
Information You Provide Directly
Depending on how you interact with LacedUpChi, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Account login information
- Order and purchase information
- Billing and payment-related information
- Product preferences
- Messages, inquiries, or other correspondence sent to us
- Information provided when contacting us about appointments, selling products, consignment, or customer service
Payment information may be processed by Shopify or third-party payment providers rather than being stored directly by LacedUpChi.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address
- Device type
- Browser type
- Operating system
- General geographic location
- Pages viewed
- Links or products clicked
- Referring website or source
- Time spent on the Site
- Shopping and checkout interactions
- Cookie and similar technology information
Shopify also collects device, browser, network, IP-address, and browsing information when customers interact with Shopify-powered services.
Information from Third Parties
We may receive or process information through service providers that help operate our business, including:
- Shopify, which powers our ecommerce store
- Payment processors and payment methods made available through checkout
- Shipping and delivery providers
- Fraud-prevention and security services
- Analytics providers
- Email or SMS marketing platforms
- Social media platforms
- Advertising services such as Meta or Google
- Apps or integrations installed on our Shopify store
The exact providers we use may change as our business evolves.
3. How We Use Your Information
We may use personal information to:
- Process and fulfill purchases
- Process payments
- Ship and deliver orders
- Send order confirmations and shipping updates
- Provide customer service
- Respond to questions and inquiries
- Manage customer accounts
- Help prevent fraud, abuse, unauthorized transactions, and security incidents
- Maintain and improve our Site
- Understand how customers use our Site
- Improve products, services, merchandising, and customer experience
- Provide personalized shopping experiences where permitted
- Send marketing or promotional communications when permitted or when you have opted in
- Measure advertising and marketing performance
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our Terms of Service and protect our rights
4. Cookies & Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Site and understand how it is used.
These technologies may be used for:
- Essential storefront functionality
- Shopping-cart functionality
- Account and checkout functionality
- Remembering preferences
- Website analytics
- Fraud prevention
- Advertising measurement
- Personalized advertising where permitted
Shopify provides privacy controls that can include cookie banners, privacy-policy settings, and data-sharing opt-out tools depending on the regions where a merchant operates.
You can also control certain cookies through your browser settings, although disabling some cookies may affect Site functionality.
5. How We Share Information
We may share personal information with service providers when reasonably necessary to operate LacedUpChi, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Hosting and technology providers
- Security and fraud-prevention providers
- Analytics providers
- Customer-support services
- Marketing and advertising partners
- Professional advisers such as accountants, attorneys, or consultants
Shopify notes that merchants commonly use third-party apps, payment gateways, sales channels, and shipping providers, which may process information in connection with merchant operations.
We may also disclose information:
- When required by law
- In response to lawful legal requests
- To protect LacedUpChi, our customers, or others from fraud or harm
- To investigate violations of our policies
- In connection with a merger, sale, financing, restructuring, or transfer of all or part of our business
We do not sell personal information in the ordinary sense of selling a customer list for money.
However, certain advertising or analytics activities may be legally considered “sharing” or “sale” of information under some privacy laws. Where required, applicable privacy choices or opt-out tools may be provided.
6. Marketing Communications
If you sign up for marketing communications, we may send you information about:
- New arrivals
- Product drops
- Promotions
- Events
- Restocks
- Store updates
- Other LacedUpChi news
You may unsubscribe from marketing emails using the unsubscribe link included in the message.
You may also opt out of applicable SMS marketing using the instructions provided in those messages.
Transactional communications relating to orders, payments, shipping, security, or account activity may still be sent when necessary.
7. Third-Party Links & Services
Our Site may contain links to third-party websites, platforms, services, or social media accounts.
We are not responsible for the privacy, security, content, or practices of third parties.
When you leave LacedUpChi.com or interact directly with another service, that provider's privacy policy and terms may apply.
8. Children’s Privacy
Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review and address the request.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.
You are also responsible for protecting any account credentials you use with our Site.
10. Data Retention
We retain personal information for as long as reasonably necessary for purposes such as:
- Completing transactions
- Providing customer support
- Maintaining business records
- Preventing fraud
- Resolving disputes
- Enforcing agreements
- Meeting tax, accounting, or legal obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These rights may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Restrict or object to certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain targeted advertising or data-sharing activities
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before processing certain privacy requests.
Shopify also provides privacy controls for access, deletion, advertising choices, and related data-management requests in certain circumstances.
12. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights depending on applicable state law.
Where required, these may include rights relating to:
- Access
- Correction
- Deletion
- Data portability
- Opting out of targeted advertising
- Opting out of certain forms of sale or sharing of personal information
Where applicable, LacedUpChi will process eligible privacy requests in accordance with applicable law.
13. International Data Transfers
Our service providers, including Shopify, may process or store personal information in countries other than the country where you live.
Shopify operates globally and describes international processing and data-transfer practices within its privacy documentation.
Where required, appropriate safeguards may be used for international transfers.
14. Shopify
Our store is hosted on Shopify.
Shopify processes personal information in connection with providing ecommerce, checkout, payment, fraud-prevention, hosting, analytics, and related services.
Shopify maintains its own privacy documentation explaining how it processes information for merchants and customers.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
LacedUpChi
Website: LacedUpChi.com
Instagram: LacedUpChi
You can also contact us through the Contact page available on our Site.